krishanu's Experience

 OneOrZero Helpdesk and Task Management System is a powerful enterprise helpdesk system used by companies and groups large and small to manage information and requests in their organization.

It is fast, customizable, runs on virtually any platform and is released under the General Public Licence (GPL) Open Source license with free and supported helpdesk versions, allowing you to customize the software without restriction.

Key Help Desk features include:

Customizable task fields
Scalable and able to handle large volumes of users and tasks
Email task creation and updates
Knowledgebase
Powerful helpdesk security
Multiple languages
LDAP/AD integration
Powerful search and reporting functionality including CSV exports
Visual reporting
Task notification via email, SMS and pager gateways
Installation and user helpdesk documentation
Time tracking capabilities
Project Management capabilities

Contact management (CRM)

To Download this OneOrZero heldesk please click on this link

http://sourceforge.net/project/showfiles.php?group_id=123701&package_id=138123

here you find the 1.6 version of OneOrZero.

 You may also download manuals

1. User guide

2. Administrator guide

3. Task manager guide

 You can easily customise this source. Here I can show you the Example- the help desk is customisied in my name.

This is the default OneOrZero

This one customised by me in my name. You can customise OneOrZero after install or before install. If you want to customise before install simply you have to change some code.How to do install previous customisation please go to my Download page.

 You may change your logo also

1. How to install?

You may find installation manual the downloaded Zip folder of OneOrZero.

I found the most easy way to install this helpdesk in windows platform and it will work perfectly through LAN and also from Remote end. If you want to follow my installtion procedure please go to my Download page

2. How to customise after Installation?

You may find it in Help for Administrators.pdf.

3. How to customise before installation?

This done by me. if you want to know please go to my Download page.

for further query mail me any time : krishanusa@gmail.com.